Support
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At omniaud.io, it is crucial to us that your experience is smooth and simple. If your question isn’t answered in our FAQ, you can fill out the form below or email us at support@omniaud.io
FAQ.
General Questions
Omniaud.io is made of a team of passionate musicians, producers, and audio engineers. We wanted to take the guesswork out of mixing, and pull the curtains back to show how actual mixers approach crafting a finished record from the producer’s mix.
We are not gurus, coaches, business-people, or influencers looking for a quick buck. We are dedicated audio professionals with combined decades of experience in the music industry looking to help people fast-track their development to be able to work at a top tier level.
Omniaud.io is for any mixer that has some experience with audio work and wants to improve their craft, all the way up to seasoned professionals who are curious to see another mixer’s approach. If you are brand new to digital music creation, we are not for you.
Absolutely not! While the bulk of our videos will be presented in Steinberg Cubase, the ideas, concepts, and techniques shared are applicable across all DAWs and plugins.
Essential Information
Our videos are filmed in extremely high quality, and are not suited for download. To be able to give our users the best experience, when you purchase an omniaud.io product, you will get access to HD 4K streaming of that video, forever.
Immediately after purchasing you’ll receive an email with a direct link to stream your course. You can also always go to the ‘My Account’ page, where you can click the ‘My Purchases’ tab to view all purchased products available to stream.
Once purchased, all omniaud.io products are yours to keep, forever. It’s as simple as that.
Not at the moment, but we haven’t ruled this out as an option at a future stage.
Omniaud.io purchases are designed to be used by one person. We try to keep our prices affordable enough that they can be purchased by an individual without requiring splitting. Sharing accounts may result in account termination. For special circumstances, such as bulk access needed for a class, please reach out to support at support@omniaud.io.
Technical Information
Any modern internet browser should work properly. If you are experiencing issues, email support@omniaud.io and please include your operating system and version, as well as your browser and version.
Absolutely! You’ll be able to smoothly view your videos from any modern phone and tablet that is compatible with current internet standards.
No worries! Contact our team at support@omniaud.io and we’ll get you sorted in no time.
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